Digital Business Account, Case Operator

Employer
HSBC
Location
Birmingham, West Midlands (GB)
Salary
£14.28 per hour
Closing date
21 May 2021

Job Details

We have an immediate, full time temporary, currently home based position available for a Digital Business Account, Case Operator on behalf of a leading Bank.

As Digital Business Account, Case Operator, your role will involve processing applications for new on-line Business Accounts. You will accurately process customer data, open business accounts, using your experience in finance or banking you will be able to identify financial crime risk.  You will work as part of a remote team, equipment and training is provided. 

You will work as part of a remote team, equipment and training is provided.

What you’ll need to do:

  • Manage and prioritise you own work load, opening customer accounts
  • Provide a high quality customer service to achieve maximum customer satisfaction
  • Focused on attention to detail and data accuracy
  • Confidently assess a customer’s needs and offer solutions to enhance the customer experience
  • Take ownership for your customer using your own initiative
  • Ensure a positive customer brand experience at all times

What we’ll need from you:

  • Experience in a finance or banking environment
  • A passion for customer service and a drive for customer satisfaction
  • Experience working in an administrative environment
  • Excellent attention to detail and data accuracy
  • Excellent computer literacy
  • You must be able to connect directly to your wireless router & have a suitable home working environment with strong internet connection
  • You must be able to supply the necessary documentation for a full credit and criminal record check

Benefits:

  • Equipment provided
  • Training support is provided
  • Opportunity to work for a leading brand
  • Access to training and development
  • Salary equivalent: £25,980
  • 33 days holiday allowance per year
     

During the recruitment and onboarding process we will be adhering to the social distancing guidance from the government.

Company

Build your career at HSBC

HSBC is one of the world’s leading international banks. Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

HSBC Call Centre PhotoOur purpose

Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Refreshingly human

HSBC offers the opportunity to develop a fulfilling career within a supportive and inclusive environment. We aim to be a place where everyone can achieve their full potential, regardless of their background.

Find Us
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United Kingdom

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