Service Booking Advisor

Employer
BMW Group Retail Careers
Location
Plymouth
Salary
Highly Competitive
Closing date
26 May 2021

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Sector
Sales

Job Details

Can you deliver the kind of outstanding service that sets the BMW brand apart?

BMW Group Retail

Working in BMW Group Retail is an altogether different experience to any other career you might have known - in or outside the automotive world.

There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.

Welcome to the future of automotive retail

Our market is changing and so too are our customers. We understand that every customer's relationship to their vehicle is personal, and that every customer need is different. So we provide service consulting that's genuinely tailored to the individual. Personalised care ensures satisfaction and builds loyalty - and you'll be making that happen. We'll give you all the tools you need to make every customer experience memorable. And you'll have all the support and opportunities to make the most of your own future with us.

Your role

You'll be the first point of contact for our customers as well as being responsible for generating inbound and outbound workshop bookings.

Your profile

We're looking for someone with a proven motor trade/call centre/sales background. Someone who can quickly get to grips with processes, BMW products and services. If you have the tenacity and drive to meet and exceed targets,we'll give you the training to go as far as you can.

Rewards

Your hard work will be rewarded with a pension scheme, an uncapped bonus scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use of BMW products, access to bespoke training courses at the state-of- the-art BMW Training Academy and BMW accreditation and certification.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

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Location
GB

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