Branch Assistant
An exciting opportunity has arisen in Chadderton for a Branch Assistant to join our leading global wholesale distributor client. This is a temporary, full time role paying £10.65 per hour, Monday to Friday, 8.30am - 5.00pm to start ASAP on a temporary contract.
**Drug Screening, DBS and Criminal check will be conducted on all successful candidates**
Purpose of the Job
- To assist and support the Branch Manager in achieving branch sales & profit targets at all times.
- To give a complete sales and after sales service to new and existing customers and provide excellence in service at all times.
- To observe and comply with the Company's administrative procedures.
- To deal with customer orders and queries in an efficient manner.
- To maximise the branches sales activity to achieve gross profit, including pro-active sales calls & any other opportunities to increase sales & profit.
- To work closely with the Branch Manager to review customer's contracts, paying particular attention to any manufacturers increases where appropriate and meeting the branches margin/profit targets.
- To work closely with all preferred supplier representatives in order to achieve the goals agreed between the companies.
- To ensure that a professional image is maintained, both in personal presentation and by way of conduct and in line with company procedures (i.e. company uniform)
- To work closely with the Sales Executives and the Branch Manager in order to maintain and develop all current customers, target dormant accounts and new customers on a regular basis.
- To assist the day to day operation of the trade counter and warehouse
- To carry out any other duties that may reasonably be expected by the Company.
Skills/Qualifications
- Excellent communication skills to be able to communicate clearly to both colleagues and customers
- Experience in a sales and distribution customer service or similar role
- Team player
- Well organized - able to prioritize and multi-task
- Self-motivated
- A positive 'can do' attitude / approach
- Ability to make Proactive outbound sales calls
- Used to working to and being judged against targets
- Ability to learn/gain knowledge of the company's key product lines in a timely fashion
- IT literate basic knowledge - excel, word, outlook , SAP
- Clear understanding of profit and margins
- Clear understanding of excellence in customer service and be able to exceed this at all times
- Ability to support and drive marketing initiatives and seek new opportunities to build sales and profit
**Drug Screening, DBS and Criminal check will be conducted on all successful candidates**
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