Fulfilment Assistant

Manpower are recruiting for a Fulfilment Assistant for our client a manufacturing company based in West Edinburgh. This is an exciting temp to perm opportunity to join the Sales Operation team. The role will commence early June and the working pattern will be Monday to Friday 8am - 4pm.

You will be responsible for various tasks that support the production and dispatch of marketing material within the Fulfilment Department. Ideally you will have Prior work experience in a manufacturing & fulfilment environment.

Job responsibilities

• Use machinery in the production of sample products.
• Assembling Samples and Marketing Products
• Finish products to a consistently high standard
• Monitor the production process, implementing fixes for or escalating any issues as appropriate.
• Maintain stock levels of assigned products.
• Order Material when required by using the company ERP System.
• Processing & dispatching Samples and Marketing material through Excel spreadsheets, third party courier systems and/or the Company ERP system as applicable.
• An understanding of all back-office systems that are required within the Fulfilment Department.
• Report equipment faults to maintenance
• Point of contact to sales team and merchant customers

Competencies

• Teamwork: Ability to work well as part of a team & on your own.
• Flexibility: Responds effectively to changing circumstances. Adjusts tasks and priorities when required using your own initiative.
• Customer Service: Ability to communicate with customers and the sales team by phone or email.
• Organisation: Ability to plan and organise tasks that are assigned to you.
• Health & Safety: Understanding & implementation of health and safety requirements of the department and company to protect yourself & others.
• Work Ethic: A strong work ethic with a focus on completing tasks to sometimes tight deadlines.