Sales Team Leader
Manpower are currently working with a large, nationally recognised client in the industry for 2 Sales Team Leaders to join their team at their head office in Lutterworth.
Reporting to the Sales Manager, you will be responsible for maximising inbound and outbound sales opportunities to achieve targets and drive revenue growth, whilst managing, motivating and supervising a team of Sales Advisors.
Salary Package
Monday to Friday 0800-1730
Competitive basic salary around £27,000 before bonus
25 days holiday + Bank Holidays + Free Parking
Key Tasks
- Provides direct supervision to Sales Advisors
- Oversee day-to-day teams' operation and performance
- Manage resources within department to ensure they are utilised in an effective manner
- Monitor team performance against daily metrics
- To effectively engage and manage direct reports in on-going sales campaigns and report their effectiveness
- Identify team member's development areas through regular weekly call listening in sessions to include "Side-by-Side" and "Remote" activity.
- Ensure the accuracy of information entered to minimise disputes and maximise business efficiency
- Receive and process all sales emails and answer inbound sales calls
- Generate quotations and orders through in-house database, ensuring to capture information accurately and correctly as per company quality standards.
- Conduct outbound calls to customers on your assigned low spending customers to ensure maximum growth and capture any opportunities.
- Contribute to the transactional activities of the team to ensure revenue targets are met
- Close sales utilising persuasion techniques when necessary and identifies upselling and cross selling opportunities
- Providing live sales coaching to develop and motivate individuals
Qualification and Experience Requirements
- A proven track record experience as a team leader or supervisor in a sales call centre.
- Proactive, high energy team leader, willing to go the extra mile to do a good job, with a "can do" attitude.
- Ability to create a strong sales environment to motivate the team
- Innovative thinker, with an ability to think outside the box
- Ability to coach and provide feedback to team
- Passionate about maximising sales opportunities
If you would like to be considered, please apply.
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