Customer Experience Host (Receptionist)
- Employer
- BMW Group Retail Careers
- Location
- London (West)
- Salary
- Highly Competitive
- Closing date
- 11 Jun 2021
Job Details
Your role
You'll be the first point of contact for our customers calling or visiting our showroom. As well as greeting our guests you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our exacting showroom standards are always met. It's all about giving BMW customers an excellent first impression.
Hours will be Monday to Friday 08:30 to 17:30 along with one Saturday in 4.
Your profile
You will have previous proven experience of working as a receptionist in a prestigious establishment. You will promote excellent customer service by greeting all customers contacting the centre in a professional and courteous manner and in accordance with brand guidelines, you will distribute enquiries, passing calls and messages to colleagues in an accurate, timely and appropriate manner.
You will be responsible for entering customer data onto the required system within stated timescales whilst providing ad-hoc administrative support.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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