Sales Advisor
My client based in the Wigan area are looking for a showroom sales advisor on a permanent basis.
Location: Wigan
Job Responsibilties:
- Achieving/exceeding instore KPI'S/Targets put in place by upselling and cross selling.
- Achieving/exceeding phone KPI'S/Targets put in place by upselling and cross selling
- Greeting Customers who enter the store.
- Assisting shoppers to find the goods and products they are looking for.
- Delivering All round excellent customer service and ensuring customers have a great shopping experience.
- Responsible for dealing with customer complaints with the support of your management team.
- Answering queries from customers in store, via phone and live chat
- Giving advice and guidance on product selection to customers
- Working within established guidelines
- Sales Order Processing
- Processing Payments
- Reporting discrepancies and problems to management
- Keeping the store tidy and clean, this may include cleaning at times.
- Creating and Attaching price tags to merchandise on the shop floor
- Receiving and storing the delivery of any stock
Skills & Competencies
- Having a friendly and engaging personality
- Comfortable working with members of the public
- Confident Manner
- Helpful and polite
- Comprehensive understanding of your area of sales ie;retail , fast moving consumer goods, bathroom equipment etc
- Able to work as part of a sales team
- Knowledge of inventory techniques
- Smart appearance
This role will require you to work 5 out of 7 days including Saturday & Sundays
40 hours a week
Permanent role
If you are interested in this role please apply with your CV attached
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