Service Supervisor
- Employer
- BMW Group Retail Careers
- Location
- Derbyshire
- Salary
- Negotiable
- Closing date
- 23 Jun 2021
View more
- Sector
- Management and Executive
- Job Type
- Permanent
- Hours
- Full-time
Job Details
Your Role
As a service supervisor, you will be responsible for opening the service reception to ensure all our customers are looked after. Focused on growing our service and parts performance, you will interact with service customers within the showroom to promote new products and improve customer satisfaction, whilst continuously dealing with all customers in a professional, prompt and courteous manner. You will also be responsible for advising on all technical issues and queries.
Your Profile
You will bring us proven experience in the automotive industry and in customer service, underpinned by a proven track record of high achievement within the aftersales/service arena. As a service supervisor, you will be motivated with a proactive approach to customer service and enjoy the challenge of influencing the success of the service department.
Proven excellent interpersonal and organisational skills are required for this role as well as strong proven IT literacy.
Rewards
Your hard work will be rewarded with a competitive salary and access to training courses at the BMW Training Academy.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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