Human Resources Advisor

West Midlands, Coventry
Up to £20069 per annum + holidays
Closing date
29 Jun 2021

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Job Details

An exciting opportunity has arisen to join a leading utilities supplier as a HR Advisor, our client is currently seeking an HR Advisor based in Coventry, CV7 8PE. This a full-time temporary contract for 6 months+ paying in the region of £20069 , pro rata equivalent o £10.42 per hour.

Job Purpose

The People Services team (MPS) provides a central HR support service in a fast-paced environment, with a strong focus on excellent customer service. The MPS team is the main point of contact for employees, providing advice and support via telephone and email in relation to a wide range of HR queries. The team also oversees the administrative life cycle of an employee, including the production of offer letters for new starters, processing amendments to contracts as employees move around the organisation, and administering the leaver process for those leaving the company

Key Accountabilities:

  • Main point of contact for employees responding to general HR queries
  • Triaging more complex queries to centres of excellence and subject matter experts
  • Ensuring all new hire documentation is processed in a timely manner
  • Initiating the pre-employment screening process with third party providers
  • Entering new starter information onto the relevant systems, ensuring all documentation is present and correct
  • Creating and maintaining SAP employee records and personnel files
  • Ensuring end of probation letters are prepared and issued
  • Updating relevant systems relating to sickness, holidays and absenteeism
  • Processing maternity/paternity letters and adjustments accordingly
  • Preparing and issuing leaver packs to employees leaving the business and calculate any outstanding holiday
  • Undertaking quality checks of contracts, providing feedback to colleagues
  • Managing incoming and outgoing post
  • Working to agreed processes and standard operating procedures to ensure consistent service is provided to customers in line with Service Level Agreements (SLA).
  • Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements.

Experience & Skills:

  • Previous experience of working in a busy environment and managing conflicting priorities
  • Previous experience of working in a HR shared service environment
  • Excellent written, verbal and listening communication skills
  • A can-do attitude with the ability to work to tight deadlines
  • Working accurately with excellent attention to detail
  • Ability to work in a well-structured and organised way
  • Use own initiative with minimal supervision, knowing when to seek advice and guidance
  • Strong team player; building good working relationships with colleagues, other HR teams and third parties
  • Tact and discretion and an ability to work in a confidential environment
  • Previous experience of maintaining records and personnel records
  • Previous SAP HR experience (desirable)
  • Flexible and adaptable to changing environments


Cadent Header

We are Cadent

Proud to be the nation’s largest owner and operator of gas distribution networks, our 6,000 colleagues, working across four gas networks, keep the energy flowing to around 11 million homes and businesses. That’s half of the UK, we keep safe and warm. 24/7. 365 days a year. And have done for the past 200 years.
And now, we’re looking forward to an exciting future. A future in which we'll exceed targets and produce award-winning innovations across robotics, safety, and bio-gas. One that we’ll play a big part in shaping as we continue to provide emergency response and repair services, conduct asset replacement work and move to the frontier of our industry. A future where we'll keep the nation cooking on gas.
Join us and experience a rewarding career with real purpose and realistic progression that will make you feel genuinely proud about what you do.

How we work

The national gas distribution network isn't just a commercial resource, it’s a national asset that we safeguard for future generations. And, as we own four of the eight regional gas distribution networks in the UK, our duty is to look after and maintain them, keeping the energy constantly flowing through 130,000km of pipeline to around 11 million customers every single day.

These are big numbers. And this is a huge responsibility. Added to which, we also manage the national gas emergency number. So, every single person at Cadent should feel really proud of the fact that they’re helping to smoothly and safely power everyday life in Britain.

They should feel proud to play their part in sourcing secure, affordable and sustainable gas for the future too, as we look ahead to RIIO-2. We’re improving our service to our customers by delivering the right solutions at the right cost, and working to achieve frontier performance by developing a high-performing culture across the business. Yes, targets will be stretching. But, we’re confident that a good plan well-executed will get us to where we need to be.

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