Programme Administrator

Programme Administrator

Our Ambition

At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.

The Team

Who will you be working with?

TAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non- technical outsourcing, outplacement, auditing, and consultancy.

The Role

So, what will you be doing?

The Programme Administrator will support the administration of the end to end recruitment process on behalf of the clients recruiting line managers and TAPFINs Programme Team. They will also be required to support and cover for the Program Professional in times of high volume of work and/or absence.

Key Responsibilities

• Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours
• Support in the end to end recruitment process to include but not limited to:-
  • Schedule Interviews
  • Support in managing offers, Raise Work Orders, chasing approvals from managers and suppliers to ensure SLAs are adhered to
  • Coordinate new starters working with Program Office, Hiring Managers and suppliers to ensure smooth on-boarding process
  • Manage all contract changes via VMS
  • Maintain chasers for approvals, timesheets, and invoice approvals
  • Manage error logs in timely manner to ensure errors do not affect recruitment or invoice run
  • Attend weekly meetings to discuss issues
  • Able to run adhoc reports as and when required

About you

What are we looking for?

• Previous experience in a customer focused environment
• Positive communicator with excellent telephone manner and the confidence to deal with sometimes challenging internal and external stakeholders.
• Proven self-motivated individual who thrives in a fast-paced environment and possess a strong attention to detail.
• Ability to prioritise and organise workload effectively
• Flexible attitude and adaptable to change with a helpful 'can do' approach
• Strong IT Skills including Outlook, Word & Excel
• Ability to multi-task and to thrive under pressure

Desired Experience

• Experience within an MSP Environment or Staffing/Recruitment Industry
• Experience with any of the following: Remedy, Gemini, or VMS tool 'Fieldglass' or 'Beeline'

Our Commitment

At ManpowerGroup, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Disability Confident

ManpowerGroup are a Level 3 Disability Confident Leader, for our commitment to helping those with disabilities into employment. Level 3 Leader status is an external validation of our commitment to supporting those with disabilities to obtain and retain meaningful employment.

Mental Wellbeing

As an organisation, we want to meet the recommended core standards for a healthy workplace as set out for all employers in the government's thriving at work report. We recognise creating cultural changes in an organisation is a complex task that requires a multi-tiered approach, which is why we have trained over 50 Mental Health First Aiders within our organisation to make a positive difference to our workforce.

Reasonable Adjustments

If you feel you require any reasonable adjustments in order to apply for a vacancy at ManpowerGroup UK or its affiliated brands please email or speak directly to your Talent Acquisition Business Partner.

Please click apply for immediate consideration