Customer Service Advisor
- Employer
- Undisclosed Company
- Location
- Havant, Hampshire
- Salary
- Up to £10.17 per hour
- Closing date
- 3 Aug 2021
View more
- Sector
- Administration and Business Support
- Job Type
- Temporary
- Hours
- Full-time
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Manpower is currently recruiting for Customer Service Advisor to join our client based in Havant.
This is an exciting opportunity to join an expanding team on a long-term temporary basis.
Role & Responsibilities
- Efficiently completing both clerical and telephony work streams ensuring all set targets are achieved
- Supporting engineers with on-going maintenance appointments and queries
- Logging faults and adhering to service level agreements
- Putting the customer first will be vital whilst speaking to internal and external contacts
- You will be empowered and encouraged to recognise opportunities to improve processes
- Using multiple applications and able to manage several tasks within timescales
Requirements
- Understanding of the utilities industry
- Experience at a similar level in customer orientated organisation with a passion for delivering a positive customer experience
- Strong communication skills
- Confident using multiple applications in parallel
- Demonstrated experience working in a target oriented environment
This role is currently home-based but with a view to return to the Havant office in the future.
Working hours are between 37.5 to 40 hours per week, which can be worked anytime between 8:00 to 20:00. You will be required to work every other Saturday, but a maximum of 5 days per week.
This role is with an immediate start so if you are interested, please apply today!
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