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Customer Service Advisor

Employer
Undisclosed Company
Location
Havant, Hampshire
Salary
Up to £10.17 per hour
Closing date
11 Aug 2021

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Site Support Agent

Havant

Full time

Manpower is currently recruiting for Site Support Agent to join our client based in Havant.

This is an exciting opportunity to join an expanding team on a long-term temporary basis.

This role is currently home-based but with a view to return to the Havant office in the future.

Working hours are between 37.5 to 40 hours per week, which can be worked anytime between 8:00 to 20:00. You will be required to work every other Saturday, but a maximum of 5 days per week.

Role & Responsibilities

  • Efficiently completing both clerical and telephony work streams ensuring all set targets are achieved
  • Supporting engineers with on-going maintenance appointments and queries
  • Logging faults and adhering to service level agreements
  • Putting the customer first will be vital whilst speaking to internal and external contacts
  • You will be empowered and encouraged to recognise opportunities to improve processes
  • Using multiple applications and able to manage several tasks within timescales

Requirements

  • Understanding of the utilities industry
  • Experience at a similar level in customer orientated organisation with a passion for delivering a positive customer experience
  • Strong communication skills
  • Confident using multiple applications in parallel
  • Demonstrated experience working in a target oriented environment

This role is with an immediate start so if you are interested, please apply today!

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