Site Support Agent

Employer
Undisclosed Company
Location
Hampshire, Havant
Salary
Up to £12.00 per hour
Closing date
13 Aug 2021
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Job Details

Site Support Agent

Havant

Full time - Late shifts

Manpower is currently recruiting for Site Support Agent to join our client based in Havant.

This is an exciting opportunity to join an expanding team on a long-term temporary basis.

This role is currently home-based but with a view to return to the Havant office in the future.

Working hours are 15:30 to 00:00, working a total of 40 hours per week. You will be required to work every Sunday but on a 2-week rotation for your other working days. You must be flexible to working any day Mon to Sun.

Role & Responsibilities

  • Efficiently completing both clerical and telephony work streams ensuring all set targets are achieved
  • Supporting engineers with on-going maintenance appointments and queries
  • Logging faults and adhering to service level agreements
  • Putting the customer first will be vital whilst speaking to internal and external contacts
  • You will be empowered and encouraged to recognise opportunities to improve processes
  • Using multiple applications and able to manage several tasks within timescales

Requirements

  • Understanding of the utilities industry
  • Experience at a similar level in customer orientated organisation with a passion for delivering a positive customer experience
  • Strong communication skills
  • Confident using multiple applications in parallel
  • Demonstrated experience working in a target oriented environment

This role is with an immediate start so if you are interested, please apply today!

Apply for Site Support Agent

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