Manpower is currently recruiting for an exciting opportunity with our client in Rotherham.
The role is for a Business Customer Service Advisor working in a busy call centre, for a high street leading bank.
In this role, you will be the First point of contact for our business banking customers
We are looking for individuals who have exceptional customer service skills and experience.
In this role, it is vital you can problem solve when our customers are facing challenges across a variety of banking queries
As part of their dynamic contact centre where there's never a dull moment, you'll have an integral part to play in supporting customers who are in need of our support, helping them when they need it most by offering professional guidance around a range of options and support to meet their needs.
In return, you'll enjoy an extensive training programme, the opportunity to build a wealth of transferable skills, and on-going coaching and support to enhance your development and open up progression prospects.
What you'll do...
As a vital member of the Business banking Team, you'll provide a broad spectrum of options and support to customers in their day to day banking needs. You'll achieve this by offering professional service to achieve positive outcomes.
What you'll bring.
We're looking for someone who has experience working in a customer service environment and has a passion for delivering exceptional customer service with a positive attitude. As a highly self-motivated person with excellent communication and problem-solving skills, you'll be creative and flexible in the way you work with colleagues, and able to demonstrate genuine empathy with a customer's situation and needs.
You must have Strong keyboard skills and the ability to multitask, allowing you to navigate different systems and process information whilst talking to customers
This is a 35 hour per week role with a fully flexible shift pattern rotational between Monday to Friday 7am to 8pm, Saturdays 8am to 8pm, Sunday 9am to 8pm. Bank holiday working is a feature of this role.
Pay £ 10.51, 35 hours per week
The successful candidate will receive full training, 25 holidays per year plus bank holidays on a pro rata basis and exposure to the working dynamics of a leading financial services organisation which can offer many other career opportunities.
Due to the nature of this role, you'll be required to pass a credit check and will need to be able to provide us with written proof of your work activity from the past two years.
Interested? Apply now!