Reception Team Leader
- Employer
- BMW Group Retail Careers
- Location
- East Midlands
- Salary
- £24,000 per annum (DOE)
- Closing date
- 12 Aug 2021
Job Details
Your role
You'll be the first point of contact for our customers calling or visiting our showroom. As well as greeting our guests you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensure our showroom standards are always met and supervising the Reception Team. It's all about giving BMW customers an excellent first impression.
Your profile
The ideal candidate will understand brand image and be passionate about the customer experience, along with being committed, punctual and friendly. Interpersonal skills are essential, and computer skills an advantage. Customer awareness and a customer centric approach to all interactions are essential, as are the ability to meet deadlines and work under pressure and be part of a busy team. You must be able to evidence relevant experience in a supervisory role, ideally where you have been responsible for ensuring sufficient resource through managing a team rota.
The working hours are 8:30am - 6:00pm Monday to Friday and a full driving licence is essential.
Rewards
Your hard work will be rewarded with a pension scheme, cycle to work scheme, car purchase scheme and access to training courses at the BMW Training Academy.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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