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Air Key Account Operator

Employer
Undisclosed Company
Location
London, Feltham
Salary
£25000 - £32000 per annum
Closing date
19 Aug 2021

View more

Sector
Driving and Logistics
Job Type
Permanent
Hours
Full-time

Do you have Air Freight experience? Do you have Key Account experience? Do you have experience of working the warehouse too? (Forklift etc)

Are you looking for a new Air Freight role working with a huge global logistics company?

The purpose of this role is to provide efficient and proactive Import & Export services to all internal and external stakeholders.

You will be managing all aspects of the Import & Export operations:

  • Delivering a high level of customer service to continually exceed your customers' expectations
  • Deliver a high level of operational excellence by understanding airfreight procedures & processes to meet regulatory standards
  • SLA's - ensuring you are meeting company SLA's

Main tasks and responsibilities:

  • Manage relevant mailboxes, responding to all emails / queries in a timely fashion
  • Liaise with UK and global stakeholders to arrange Import shipments
  • Complete Import entries inline with UK HMRC regulations
  • Invoicing
  • Maximise profits
  • Ensure all customer KPI's / SLA's are met
  • Management of freight within the warehouse - building pallets / breaking freight down / labelling etc. Please be clear that this role will include Forklift usage

To be considered for this role you must be experienced in Air Freight, ideally with a knowledge of the customs process and it would be advantageous if you have a working knowledge of Sequoia.

You will be able to demonstrate you:

  • Have a customer focus
  • Air Freight experience
  • Display a positive and proactive nature, with a willingness to learn
  • Effective communicator - written & oral, internal & external
  • IT Skills: Microsoft
  • Forklift experience

Salary:

£25 - £32K basic

25 days Annual Leave + Bank Holidays

Pension scheme

Additional day off on your birthday

Working hours: 9am - 5.30pm (Shift pattern applicable during peak periods)

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