Air Key Account Operator
- Employer
- Undisclosed Company
- Location
- London, Feltham
- Salary
- £25000 - £32000 per annum
- Closing date
- 19 Aug 2021
View more
- Sector
- Driving and Logistics
- Job Type
- Permanent
- Hours
- Full-time
Do you have Air Freight experience? Do you have Key Account experience? Do you have experience of working the warehouse too? (Forklift etc)
Are you looking for a new Air Freight role working with a huge global logistics company?
The purpose of this role is to provide efficient and proactive Import & Export services to all internal and external stakeholders.
You will be managing all aspects of the Import & Export operations:
- Delivering a high level of customer service to continually exceed your customers' expectations
- Deliver a high level of operational excellence by understanding airfreight procedures & processes to meet regulatory standards
- SLA's - ensuring you are meeting company SLA's
Main tasks and responsibilities:
- Manage relevant mailboxes, responding to all emails / queries in a timely fashion
- Liaise with UK and global stakeholders to arrange Import shipments
- Complete Import entries inline with UK HMRC regulations
- Invoicing
- Maximise profits
- Ensure all customer KPI's / SLA's are met
- Management of freight within the warehouse - building pallets / breaking freight down / labelling etc. Please be clear that this role will include Forklift usage
To be considered for this role you must be experienced in Air Freight, ideally with a knowledge of the customs process and it would be advantageous if you have a working knowledge of Sequoia.
You will be able to demonstrate you:
- Have a customer focus
- Air Freight experience
- Display a positive and proactive nature, with a willingness to learn
- Effective communicator - written & oral, internal & external
- IT Skills: Microsoft
- Forklift experience
Salary:
£25 - £32K basic
25 days Annual Leave + Bank Holidays
Pension scheme
Additional day off on your birthday
Working hours: 9am - 5.30pm (Shift pattern applicable during peak periods)
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