Skip to main content

This job has expired

Bodyshop Manager

Employer
BMW Group Retail Careers
Location
Croydon
Salary
Competitive
Closing date
12 Aug 2021

View more

Job Details

Berry Croydon are looking for a Bodyshop Manager.

Your role

As the bodyshop manger, you will ensure the efficient and profitable operation of the bodyshop department by satisfying customers, enhancing customer relations and to help us constantly deliver a 5-star experience to all our customers. This involves examining sales volumes and monitoring labour sales to ensure achievement of budget for the period, whilst also working with the aftersales manager to review all departmental activities and reporting systems, issues and concerns.

You will develop all members of staff to achieve the highest levels of performance in order to hit individual targets and objectives, as well as improving the quality of customer service and retention. Additionally, you will maintain relationships with manufacturers, suppliers, statutory representatives and all other contacts, acting as the main point of contact, whilst carrying out a regular review of all pricing policies, labour rates, fleet discounts, parts pricing and other retailer policies.

Your profile

You will have proven experience working within the motor trade industry and demonstrate excellent communication skills as well as, the ability to think on your feet to drive the business forward.

You will have excellent IT and administration skills and be focused on delivering results whilst meeting customer expectations, setting high standards for quality and can follow instructions and procedures.

Experience with Kerridge/Drive is preferable, and a full driving licence is a essential.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert