Health Advisor/Call Handler

If you are looking for an exciting and permanent role within a National Health Organisation then look no further....

You will have worked in a customer service role either face to face or over the phone and have excellent communication and listening skills. Together with this you will also be required to deal with some challenging calls which means solving problems and making quick decisions.
You will also sometimes be dealing with very distressing calls so showing empathy and compassion will be required.

Full training will be provided

Driving licence and own transport preferred

Flexibility with hours worked

Qualifications and experience required:

Have 3 GCSE's (or equivalent) at grades A-C (including English) or higher

Good communicator with an excellent telephone manner

Be able to work calmly and under pressure

Enhanced background checks will be required

In return you will receive

Salary £19,737 to £21,142 p.a

Full company Pathways training

Unsocial hours payments for out of hours worked and possibility of overtime

Cycle to work scheme

Home electronics discount

Generous holiday allowance and pension

Staff recognition awards

Interest free travel pass

This is a 24/7/365 service please be aware that you will be expected to work Bank Holidays including Christmas

37.5 hours per week (shifts including night shifts)

If you are interested in applying for this role please call Andrea on 07483 338100 OR 0191 2320012

OR email your CV