If you are looking for an exciting and permanent role within a National Health Organisation then look no further....
You will have worked in a customer service role either face to face or over the phone and have excellent communication and listening skills. Together with this you will also be required to deal with some challenging calls which means solving problems and making quick decisions.
You will also sometimes be dealing with very distressing calls so showing empathy and compassion will be required.
Full training will be provided
Driving licence and own transport preferred
Flexibility with hours worked
Qualifications and experience required:
Have 3 GCSE's (or equivalent) at grades A-C (including English) or higher
Good communicator with an excellent telephone manner
Be able to work calmly and under pressure
Enhanced background checks will be required
In return you will receive
Salary £19,737 to £21,142 p.a
Full company Pathways training
Unsocial hours payments for out of hours worked and possibility of overtime
Cycle to work scheme
Home electronics discount
Generous holiday allowance and pension
Staff recognition awards
Interest free travel pass
This is a 24/7/365 service please be aware that you will be expected to work Bank Holidays including Christmas
37.5 hours per week (shifts including night shifts)
If you are interested in applying for this role please call Andrea on 07483 338100 OR 0191 2320012
OR email your CV