Health Advisor within a Call Centre

Permanent position. I am currently recruiting for an excellent permanent position of Health Advisor for a national health organisation. This is a contact centre role and requires someone who can work within a demanding but highly rewarding environment. You will be facing different situations on every shift. Full and Part time hours are available.

The role requires the candidate to have: -

• Good experience of customer service and dealing with often demanding and challenging situations this can be either within a call centre or retail and customer services background
• Be resilient and able to handle potentially distressing calls
• Be computer literate including in MS Office packages
• Driving licence and own transport is preferred due to the need to travel between sites

Qualifications and experience required:

• Have 3 GCSE's (or equivalent) at grades A-C (including English) or higher or Experience of call answering in an extremely busy or stressful environment.
• Be a good communicator with an excellent telephone manner
• Be able to work calmly and under pressure
• Enhanced background checks will be required

In return you will receive

Salary £19,737 to £21,142 FTE

• Full company Pathways training
• Unsocial hours payments for out of hours worked and possibility of overtime
• Cycle to work scheme
• Home electronics discount
• Generous holiday allowance and pension
• Staff recognition awards
• Interest free travel pass

This is a 24/7/365 service please be aware that you will be expected to work Bank Holidays including Christmas

• 37.5 hours per week (shifts including night shifts)
• Part time hours are also available

If you feel that you have the required skills and experience, please apply below for immediate consideration