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Customer Service Advisor

DXC Technology
Up to £19000 per annum
Closing date
22 Sep 2021
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Job Details

On behalf of a well-known UK outsourcing company, Manpower are recruiting for a number of Customer Service Advisors to work as part of a UK Government contract call centre based in our Glasgow office.

The focus of your role will be to handle enquiries via telephone, email and isupport from military personnel, veterans, and third parties. Calls will relate to pay, allowances, records, pensions, medals and offer first line IT support to the organisation and customers.

Although previous experience in a similar role is not required, you will be working in a fast-paced environment that requires excellent verbal and written communication skills with a high level of attention to detail.

The Enquiry Centre opening hours are 7am - 7pm Monday to Friday and you will work 8 hours per day on a rotational shift basis. Excellent timekeeping and attendance are essential.

Key attributes we are looking for:

  • Strong organisational skills and ability to prioritise workload
  • A competent level of computer literacy with the ability to work from multiple applications including Microsoft Office
  • Polite and professional telephone manner
  • An ability to work independently and within a team

What we can offer you:

  • £19,000 annual salary
  • 25 days holiday per year + bank holidays
  • Full in-house induction with ongoing training to support your development
  • Free eye care vouchers every 2 years (after 6 months service)
  • Subsidised on site restaurant

Please note due to the nature of this role all applicants must be able to obtain SC security clearance prior to commencing work which will be applied for on their behalf by Manpower. This will include a full criminal, employment and credit check.


DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions.

Manpower work in partnership with DXC Technology across the UK recruiting for various roles. You can view and apply for all our current vacancies below.

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