Planned Work Co-Ordinator

Employer
Undisclosed Company
Location
Greater Manchester, Oldham
Salary
Up to £11.35 per hour + Free parking, canteen on site
Closing date
3 Oct 2021
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Job Details

Job Title Planned Works Co-ordinator

Overall Purpose: To provide support to the Planned Works team to deliver effective resource management and query handling.

Responsibilities & Outcomes Skills / Experience General Role Expectations

Key Responsibilities:

  • Plan effectively the resources required to carry out Planned Works

throughout each programme.

  • Order materials direct with supplier by scheduled deadline and

liaise with the suppliers to ensure that materials are delivered direct

to site on specified date.

  • Update systems accurately to reflect goods received and stages of

work in progress to ensure accurate and timely financial reporting.

  • Respond efficiently to customer enquiries and ensure that they are

fully conversant with the schedule of work to be completed.

  • Ensure compliance with GDPR regulations when processing

customer data.

  • Ensure that all written, electronic and telephone enquiries are

answered and resolved effectively in accordance with agreed

service standards and timescales.

  • Provide effective planning of regional operative's diaries working

closely with the regional operational team to support the

achievement of operational KPIs.

  • Work closely with the commercial team in relation to

subcontractors, purchase orders and variation orders to ensure

continued value for money and commercial procedures are

followed.

  • Take appropriate Health and Safety measures to ensure personal

safety and the safety of our customers and colleagues.

  • Support the protection and safety of our customers by ensuring

safeguarding procedures are followed and safeguarding concerns

are appropriately identified, monitored and reported.

Key Outcomes:

  • Ensure we have the right skills assigned for at the right time to

ensure delivery to target date.

  • Programme and individual properties delivered on time, and to

customer's satisfaction.

  • Operational employees have minimal travel time.
  • Works are managed effectively and safely using a robust and proactive

approach to Risk and Health & Safety and prioritised in line

with the Business Plan at all times.

  • Productivity and Key performance indicators are achieved.
  • Safeguarding concerns, suspicions or allegations of abuse are

appropriately identified, recorded and sent to the appropriate

specialist team.

Essential:

  • Experience of working in a customer focused environment.
  • Experience of working within agreed performance targets.
  • Proven ability to work methodically, follow agreed

procedures and accurately record data and information.

  • Ability to work in a fast-paced environment and under

pressure.

  • Experience of working with databases.
  • Microsoft office including Word and Excel.
  • Demonstrate the company Behaviours.

Desirable:

  • Experience of scheduling work.
  • Experience of working with sub-contractors.
  • Excellent organisational and time management skills.
  • Experience of Accu Serv job management system.

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