Exports Customer Specialist

Undisclosed Company
Dartford, Kent
£25000 - £35000 per annum
Closing date
30 Sep 2021

View more

You need to sign in or create an account to save a job.

Sea Export Customer Specialist

Location: Dartford

Salary: Up to £35,000 per annum + benefits

Type: Full time, permanent

Excellent opportunity for an experienced sea freight/ export professional to join an international shipping business in Dartford, within their busy Customer Care team.

The Export Customer Service Specialist will be responsible for direct interaction with customers and for offering proactive customer service and information for customer follow ups.

Other responsibilities include:

  • Ensuring positive customer experience
  • Carrying out customer requests as per service agreements
  • Using a strong level of sea freight forwarding experience to assist with customer queries
  • Field complaint calls and provide effective solutions
  • Qualify customer queries, offer booking quotations and pricing
  • Undertake opportunities for service up-selling
  • Liaise with sales team to ensure smooth on-boarding of new customers
  • Create performance reports
  • Ensuring compliance with all company procedures


  • Experience in either freight forwarding or transport planning with key focus on Sea Logistics
  • Ability to understand and execute new processes
  • Excellent knowledge of MS office features, especially Excel

Travel to other Customer Care locations may be required to suit the needs of the business.

If interested please apply!

Apply for Exports Customer Specialist

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar Jobs