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EMEA Channel/Sales Operations Analyst

Closing date
16 Sep 2021

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Job Details

EMEA Channel/Sales Ops Analyst


  • Provide deal desk and order management support for our Channel Sales team, working closely with our reseller and distributor partners
  • Respond to sales escalations, perform administrative fixes using tooling, perform reporting/monitoring, and consult on improvements to the overall sales operations
  • Ensure adherence to our quote to contract processes & policies for our sales team
  • Minimize friction within our sales process by providing guidance around complex scenarios that sales teams encounter during the course of a deal cycle
  • Craft proposals as the go to liaison between our sales team and legal/finance
  • Engage with internal sales teams and channel partners to resolve queries and open issues related to Dropbox ordering processes
  • Develop an in depth understanding of licensing models and recommend contract structures
  • Maintain scalable operations to increase contract velocity and efficiency


  • 2+ years experience in an order management, deal desk or related sales operations functions (experience working in channel a plus)
  • Self starter with prior experience with cross-functional pricing & proposal execution across sales, legal, and finance
  • Clear and thoughtful communicator with critical thinking skills
  • Excellent interpersonal, verbal and written communication skills
  • Ability to analyze and recommend licensing structures and contract terms
  • Prior experience with Salesforce and quote to contract tools and process

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees.


Dropbox is a technology company that builds simple, powerful products for people and businesses. 500 million people around the world use Dropbox to work the way they want, on any device, wherever they go. With 200,000 businesses on Dropbox Business, they’re transforming everyday workflows and entire industries.

Dropbox believe technology should get out of the way, so there’s no limit to what people can do. They’re a thoughtful, tightly-knit team that’s committed to realizing ambitious ideas. Dropbox partner with ManpowerGroup, a world leader in workforce solutions, to support our contractor recruitment programme across EMEA.

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Take a look at the current contractor opportunities – we would love to hear from you.

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