Customer service

Undisclosed Company
Kent, Folkestone
Up to £10.00 per hour
Closing date
8 Oct 2021
You need to sign in or create an account to save a job.

Job Details

Data Entry / Customer Service

Manpower's client, one of our largest local employers for the past 25 years, are looking for talented individuals with expertise in Customer Services to join a diverse multi-cultural administration team. Interviewing Now!

You will be working with a customer centric cross channel travel operator based in Folkestone whose friendly and welcoming Customer Engagement Hub connects with customers, via telephone, webchat and email.

Joining this experienced team, you will be responsible for providing industry leading customer services as an Advanced Passenger Information (API) and Health Declaration Validation Agent.

You will enter, validate customer information and check the required documentation on the reservation system from inbound and outbound telephone calls. This is a vital step in the customers journey that you will be directly impacting on and as such the role is to be an ambassador of the company brand and to provide excellent customer service whilst working in a team environment.

The role includes:

  • Outbound/Inbound calls to customers
  • Customer service
  • Data entry

You will need to bring to the role:

  • Passion for customer service and sales
  • Excellent communication skills, in particular written
  • Good level of grammar and spelling
  • Excellent attention to detail, accuracy is key.
  • Confident use of the keyboard and data entry
  • A professional, can-do attitude
  • The ability to work efficiently and follow procedures.
  • Keen problem-solving skills
  • Good team player

Due to the location, it is preferred that you have your own transport but there is free parking onsite. This role is subject to security clearance at CTC level.

This is a full-time position (37.5 hours per week) with flexibility required to cover the Customer Engagement Hub's core hours of Monday to Sundays. 8am to 7pm during the week and 9am to 5.30pm on the weekends. Rate of pay is £10.00 per hour.

If you are interested in this role please apply below to discuss further. Interviewing now!

Apply for Customer service

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert