Customer Administrator

Employer
E.ON
Location
Nottinghamshire, Annesley
Salary
Up to £9.75 per hour
Closing date
8 Oct 2021
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Job Details

Customer Administrator

Our client, a leading energy company in the UK are currently looking for an Administrator to join their busy team within the Warm Home Discount department.

You will be responsible for managing the end to end customer journey in relation to the rebate element of Warm Home Discount.

Responsibilities will include supporting customer facing colleagues with responses to enquiries regarding eligibility, as well as dealing with back office processes. This role will play an important part in meeting their Warm Home Discount obligation and ensuring our compliance with the regulations.

Pay: £9.75 per hour with the chance to increase

Hours: Monday - Friday between 8am and 6pm

Contract Length: 3 months with a view to extend

Location: 1 day a week in the office at Sherwood Business Park in Annesley, the rest working from home

What you will need:

  • Customer focused
  • Excellent communication skills, both oral and written
  • Ability to deliver within given timescales whilst maintaining clear lines of responsibility and communication.
  • Experience of working cross-functionally across E.ON departments
  • Knowledge of the Warm Home Discount scheme
  • Ability to adapt within a fast-paced environment
  • Ability to organise and prioritise with a flexible approach to handling multiple tasks.
  • Excellent attention to detail and accuracy

If this sounds like the role for you, please apply today and if your application is successful, we will be in touch 😊

Company

Millions of people get their electricity and gas from E.ON - they’re one of the UK’s top energy companies. They’re on a mission to be every customer’s trusted energy partner by being genuinely helpful, acting fairly, keeping things simple, knowing their stuff and doing the right things right. They need the best possible people on board to help them to achieve this – that’s where you come in.

Join the 12,000 people who work for E.ON, and you can be sure they’ll do everything they can to help you be engaged, energised and passionate about what you do.

Right from the start, you’ll receive comprehensive training, a mentor to help you settle in, weekly coaching and monthly one-to-ones. You’ll be able to fit your job around your life, with flexible working options available too. And if you want to progress your career, there’s a real chance of promotion - your manager will always be on hand to support you, and it can happen as much or as little as you want.

It’s all about cleaner, better energy, and a working environment where you are valued, fairly treated and confident that your job is right for you.

Find Us
Mini-site:
E.ON
Location
Head Office
Westwood Business Park
Coventry
CV4 8JG
GB

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