Network Operations Coordinator

Network Operations Coordinator

Working from home and or hybrid.

Salary up to £28K with a good benefits package.

The Role

An award winning and innovative alternative network seek the very best Network Operations Coordinator to lead by example on their fibre roll-out to other areas within the East of England.

Reporting to the Operations Process and Planning Manager, you will have direct responsibility for.

• Co-ordinating CBL Engineers & Contractors working on the Live network
• Management of relationships with other key Stakeholders. Including but not limited to: Councils, Wayleaves, Members of the Public, Customers
• Approving, planning and organising scheduled and remedial works on live network.
• Regular liaison with the County Broadband Build and Customer teams
• Use of Openreach PIA portal
• Ensure Costs and Purchase orders are raised appropriately for works
• Liaising with relevant stakeholders to ensure any 'as-built' designs or asset information is updated
• Administration of the department fault ticketing system
• Management & Monitoring of internal and external systems. Including, but not limited to: Engineers Calendars and Job tickets
• Regular reporting on KPI's to Management
• From time to time, assisting in any ad-hoc requests suitable under the role

About you

• PIA (SA001, SA002 or equivalent) (desirable)
• NRSWA (desirable)
• RF Awareness (desirable)
• Experience in a coordination-based role in the Telecoms, Engineering or Constructions industries
• Exposure to NRSWA, Noticing, Wayleaves and Road working permits (desirable)
• Dealing with the Openreach PIA portal (desirable)
• Good IT skills
• Strong attention to detail
• Ability to work without supervision
• Excellent time management skills
• Strong prioritisation and organisational skills
• Ability to handle confidential information on occasion
• Strong record keeping skills
• Ability to Multitask
• Positive mental attitude
• Good Teamwork
• Conscientious
• Able to embody the company values
• Ability to deal with ad-hoc requests from time to time
• Able to undertake further training for the role

For detailed information, please send your CV in the first instance.