Consumer Research Scientist

An exciting opportunity has arisen to join a world leading global organisation, our Global FMCG Client, the powerhouse behind Persil, Comfort, Surf and Ben & Jerry's, are currently seeking several Consumer Research Scientists, to be based at their Port Sunlight Research site with some flexible remote working were possible. This is a full-time temporary role for 12 months, 37.5 hour week, paying up to £32,000 per annum depending on experience.

If you have a passion for innovation and consumer products and like to find out how consumers use and rate everyday products, then this opportunity might be just for you.

Consumer experience of a product is determined by many factors - physical conditions, country, sensory properties of the product, impact of technologies, and many more. Understanding the product use experience and its impact on consumer product assessment and satisfaction will be a key part of this role, creating a link between product development and consumers.

MAIN JOB PURPOSE

To lead the consumer learning plan for a specific product category (both strategic and project specific studies) in order to create the insights needed for product innovation as well as lead relevant studies in to build the consumer understanding capability.

MAIN ACCOUNTABILITIES

• To be the key CTI representative within innovation project teams, co-ordinate the design, agreement and implementation of consumer learning plans.
• To define any studies/activities according to project needs.
• To extract insights from multiple sources of information and identify the opportunities for the business.
• To lead and coordinate the programme of tests with the relevant internal and/or external partners and lead discussions to refine objectives and define actions standards that will lead to the design of winning products in the market place.
• To select, brief and hold accountable the relevant external 3rd party(ies) and other partners.
• To provide maximum value to stakeholders by combining data from 3rd party(ies) with other sources of knowledge.
• To communicate results of studies to stakeholders so they can use them to refine product innovations.
• To work collaboratively with other Consumer Insight functions (CMI or Local teams) to deliver the best results to teams
• To help build CTI's capability in digital methods.

KEY SKILLS

• Proven ability to plan and manage own work within a technical area
• Ability to manage and communicate with stakeholders, including those from non-technical backgrounds
• Familiarity with consumer research techniques (qualitative, quantitative and sensory)
• Experimental design, familiarity with statistical tools, statistical data analysis and statistical interpretation of data.

ESSENTIAL CRITERIA

• BSc or MSc (or equivalent) in Social/Behavioural Sciences (Psychology or Sociology); OR Research disciplines; OR Physical Sciences (including Physics, Materials Science, Chemistry or Biochemistry)
• The role could be suitable to a Physical Scientist with an interest in consumer research or to a Social Scientist interested in product science.
• Experience in an industrial or academic science area requiring measurement and data handling / analysis either qualitative or quantitative
• Ability to interpret data, from multiple sources in order to identify relevant insights.
• Ability to communicate consumer insights to a variety of audiences.
• Ability to use digital approaches to data collection (other qualitative or quantitative)