Service Advisor
- Employer
- BMW Group Retail Careers
- Location
- England
- Salary
- £24k basic, OTE £34k
- Closing date
- 29 Oct 2021
Job Details
Cooper Chelmsford are looking for a Service Advisor.
Your role
You'll be the link between our customers and the workshop. From welcoming customers, you'll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you'll organise test drives for our technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It's all about giving BMW customers peace of mind.
Your profile
We're looking for someone with proven experience in a target driven role and a passion for automotive, you'll be someone who can quickly get to grips with processes, BMW products and services. You will also have effective communication skills, commitment to delivering customer excellence, a keen eye for detail and strong IT literacy.
Rewards
Your hard work will be rewarded with vehicle purchase discounts, pension scheme, save as you earn plan, life assurance, discounted gym membership, cycle to work scheme, customer introduction scheme, holiday allowance rising with length of service and access to training courses at the BMW Training Academy.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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