Customer Service Advisors, £10.26 p/h, Ipswich
- Employer
- Undisclosed Company
- Location
- Ipswich, Suffolk
- Salary
- £10.26 - £11.26 per hour + + Completion Bonus
- Closing date
- 29 Sep 2021
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Contract
- Hours
- Part-time
We are currently recruiting for Part Time Customer Service staff to work for our national client based in Ipswich. You will be joining at a fantastic time as they look to expand their workforce on the inbound customers service team. The roles will see you working a variety of day shifts between 8AM - 8PM with a degree of flexibility around the number of days and minimum weekly hours required.
We are recruiting for staff who can deliver a good customer service experience for the customers and have the ability to asses their needs and direct / put them forward to the right team within their business.
Once fully trained for the right candidates there may also be a potential to work remotely for part of the week.
Main Duties
- To deliver outstanding quality of service consistently
- To answer calls in a timely and professional manner
- To liaise effectively with all department colleagues and staff throughout the wider business
- High accuracy of data input from the customer calls
- Ability to asses the calls and direct to suitable departments
Skills Required
- Customer service skills either over the phone or face to face
- Good IT skills
- Strong communicator
- Good time keeping
- Team player
If you have previous experience within customer service or looking to progress your career within this industry then we would like to hear from you.
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