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Customer Service Advisors, £10.26 p/h, Ipswich

Employer
Undisclosed Company
Location
Ipswich, Suffolk
Salary
£10.26 - £11.26 per hour + + Completion Bonus
Closing date
29 Sep 2021

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We are currently recruiting for Part Time Customer Service staff to work for our national client based in Ipswich. You will be joining at a fantastic time as they look to expand their workforce on the inbound customers service team. The roles will see you working a variety of day shifts between 8AM - 8PM with a degree of flexibility around the number of days and minimum weekly hours required.

We are recruiting for staff who can deliver a good customer service experience for the customers and have the ability to asses their needs and direct / put them forward to the right team within their business.

Once fully trained for the right candidates there may also be a potential to work remotely for part of the week.

Main Duties

  • To deliver outstanding quality of service consistently
  • To answer calls in a timely and professional manner
  • To liaise effectively with all department colleagues and staff throughout the wider business
  • High accuracy of data input from the customer calls
  • Ability to asses the calls and direct to suitable departments

Skills Required

  • Customer service skills either over the phone or face to face
  • Good IT skills
  • Strong communicator
  • Good time keeping
  • Team player

If you have previous experience within customer service or looking to progress your career within this industry then we would like to hear from you.

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