Import & Export Operator

Job Title: Imports & Exports Operator

Locations: Bristol

Salary: Up to £32,000k

Hours: Mon - Fri

Benefits: Pension, on-site parking

I have a superb opportunity for an Imports & Exports Operator to work for a global transport & logistics company based in Bristol. The company provides road, sea, air & rail freight services to its clients around the world.

About the role:

The core focus of this role is to provide an efficient operational and excellent customer service.

• Customer Service - providing excellent customer service to all customers. Dealing directly with and developing relationships with customers by telephone or electronically.

• Operationally handle Import/Export bookings and process in-house system for shipment.

• Full understanding of operational requirements relating to Air/Sea Imports/Export Bookings, including documentation to be issued and/or managed in accordance to customer instructions.

• To ensure that the customer is invoiced accurately and within expected company time frame.

• Full understanding of Industry Standard Documentation.

• Proactively grow our business from existing customers and cross sell at all opportunities.

• Commercial awareness and ability to identify new opportunities to increase GP levels. Maintaining financial awareness as well as business acumen.

About you

• Experience of working in an Air & Sea environment is essential, demonstrable experience within Imports/Exports is essential - MIN 2 YEARS
• Strong proven planning & organisational skills.
• Strong demonstrable customer service skills.
• A collaborator and effective team player.
• High degree of accuracy and attention to detail.