Location: Warwick, Warwickshire, GB, CV34 6TB
Fixed Term Contract - 6 Months
Salary range is indicative and automatically generated by LinkedIn from estimated data
About the role
Here at Babcock International we are recruiting for a Training Administrator to join the team on a six month fixed term contract supporting our Jaguar Land Rover contract. You will be responsible for supporting the training administrative function, handling a high volume of emails into the generic inbox and problem-solving calls from the JLR retailer network.
We are looking for candidates who are highly organised and commercially aware in their approach to their work. You will need to be resilient and able to encourage the retailer network to book their teams on to the required classroom/virtual courses to support the completion of their learner journeys.
You must also have the ability to communicate with all levels of the retail network. We are looking for candidates to have a confident phone manner with the drive and ambition to achieve and exceed targets.
What do I need to do the role?
Candidates could have experience within a large range of sectors including telephone researchers, insurance administrators, hotel booking agent, or any customer focused telephone based roles with strong administrative requirements. We are able to train candidates in the automotive industry and specifics of the courses that we offer to the retailer network.
Candidates will need to be:
- Proficient with Microsoft programmes
- Confident & proactive achieve high level of call levels to the database of network contacts
- Able to provide the highest level of customer service
- An agile and clear communicator
- High level of accuracy able to focus on detail in all work completed
What else do I need to know?
This position is on a fixed term contract for six months, and will be split between working from home and on-site.
About Babcock International
For more than a century, Babcock the Aerospace and Defence Company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure, and specialist training.
We are committed to providing a great employee experience in a supportive and engaging environment. The benefits you can expect to enjoy include a generous holiday entitlement, competitive money purchase pension scheme with life assurance and a share ownership scheme. You will benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. We recognise the value that Serving Personnel, both Regular and Reserves, Veterans, Uniformed Cadet Instructors and Service Families contribute to our business and the United Kingdom. As part of the Covenant, Babcock offers Reservists and Uniformed Cadet Instructors up to 2 week's special paid leave to help them meet their commitments. To find out more please visit our website.
All applications should be made online using PC, Laptop or Mobile devices. If you experience difficulties please click here. Recruitment correspondence is normally by email so please check your email account and spam folder regularly.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and will respond in a way that best fits your specific needs.
Please follow the link to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.
Job reference: 36289