Customer Service - Corporate - Coventry
- Employer
- E.ON
- Location
- West Midlands, Coventry
- Salary
- Up to £9.75 per hour
- Closing date
- 3 Nov 2021
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
Job Details
Customer Service Advisor
Millions of people get their gas and electricity from our client, at home and at work. We're one of the UK's top energy companies - and this is your chance to join us as a Customer Service Advisor.
This position is based in (Coventry, Westwood Business Park) however, due to the current situation with Covid-19, we will require flexibility for you to work both at home and on site, any equipment needed for you to complete your role will be provided and we will be here to support you throughout this.
Our contact centres are open from 8am until 5pm Monday to Friday, you will be expected to be flexible to work during these times.
About the role:
The role it self consists of dealing with all types of customer contact from telephone contact and responding to customer emails, handling complaints and queries with third parties including internal customers.
You must have a passion for customer service and putting the customer first.
About you:
Ideally, you'll have some previous experience working in a customer service and/or contact centre role, but don't worry if you haven't. We're looking for someone with great communication skills who will be comfortable handing both inbound and outbound calls professionally.
The benefits:
You'll join us on a temporary basis. There's a range of great benefits on offer too:
- The pay will be £9.75 per hour.
- You'll start with 28 days pro-rata annual leave year, but after 12 weeks this will increase to 34 days pro-rata (including bank holidays)
- There's good transport links nearby
- Covid 19 safe office environment.
Interested? Click 'apply' to start your application today.
Company
Millions of people get their electricity and gas from E.ON - they’re one of the UK’s top energy companies. They’re on a mission to be every customer’s trusted energy partner by being genuinely helpful, acting fairly, keeping things simple, knowing their stuff and doing the right things right. They need the best possible people on board to help them to achieve this – that’s where you come in.
Join the 12,000 people who work for E.ON, and you can be sure they’ll do everything they can to help you be engaged, energised and passionate about what you do.
Right from the start, you’ll receive comprehensive training, a mentor to help you settle in, weekly coaching and monthly one-to-ones. You’ll be able to fit your job around your life, with flexible working options available too. And if you want to progress your career, there’s a real chance of promotion - your manager will always be on hand to support you, and it can happen as much or as little as you want.
It’s all about cleaner, better energy, and a working environment where you are valued, fairly treated and confident that your job is right for you.
- Mini-site
- E.ON
- Location
-
Head Office
Westwood Business Park
Coventry
CV4 8JG
GB
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