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Customer Service Executive

Employer
Undisclosed Company
Location
West Yorkshire, Ossett
Salary
£25000 - £27000 per annum
Closing date
5 Nov 2021

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Customer Service Executive

Ossett

Do you have previous sales administration or account management experience within print, packaging, or manufacturing?

Have you been responsible for a portfolio of customers in a fast-paced office environment?

An excellent opportunity has arisen for a Customer Service Executive to join the office team of a well-established print and packaging company based in Ossett.

The full time permanent role is responsible for managing a portfolio of customers in a fast paced office environment where customer requirements can change on a daily basis, so the successful candidate will thrive on a challenge, make their own decisions and work using their own initiative with attention to detail.

Overview

Working for one of the largest companies of its kind in the UK and with an international customer-base and serve a broad range of customer sectors. Products include self-adhesive labels, shrink sleeves including R.O.S.O., linerless labels, flexible packaging, artwork and design and more. We seek to be on the forefront of innovation, investing in technology and people for continuous improvement.

Duties will include:

  • Being the internal point of contact for an existing customer base
  • Managing the order process from enquiry stage through to delivery, along with all relevant administration including stock management, job completion and filing
  • Understanding the diverse product range that the company offers and processing through the internal system accurately
  • Speaking to customers, external sales reps and the production team daily both over the phone and by email
  • Attending customer visits with the external rep as and when required
  • Flexible packaging/Lamination knowledge an advantage
  • Confident and outgoing personality
  • Eagerness to apply yourself and learn as training will also be provided for the right person

In return, we offer a competitive salary negotiable based on experience plus 22 days holiday excluding bank holidays, group pension scheme and death in service benefit.

Apply today, should you wish to discuss further.

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