French Marketing Analyst

Employer
Multinational Technology Professional Services Company
Location
Dublin
Salary
Negotiable
Closing date
8 Nov 2021

View more

You need to sign in or create an account to save a job.

Job Details

Advertising Analyst

 

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services.

 

Ideal candidates will be comfortable understanding social media campaigns and Pages. Applicant must have experience with dealing with tool bugs, have an eye for detail, appetite for research and gathering data insights and the ability to use that to improve processes and standard.

 

Purpose of the Role:

 

  • Customer Service, technical and troubleshooting support for all geo requests
  • Review requests from page administrators needing assistance
  • Complete requests based on the policies outlined by the client
  • Ensure Policy Enforcement on all supported workflows.
  • Identify trends of abuse that highlight gaps in policies
  • Raise awareness to the teams and Team Leader about potentially problematic content to enhance policy definitions
  • Client Interaction
  • Proper grammar, spelling and tone when interacting with internal and external clients regarding requests, both in English and native language.
  • Ability to explain policy in a way that internal and external clients can understand without violating privacy and disclosure requirements
  • Offline review: Working Knowledge on ability to review user generated content and decide whether it's compliant with policy

Areas of Responsibilities:

 

  • Stakeholder/Business Management:
  • Update required applications & tools and keep SME and TL informed of new issues
  • Respond through email and chat in a timely manner
  • Meet/Exceed targets set within the key research activities
  • Ensure exceptional viability / acceptance rate
  • Process Improvements and Adherence:
  • Meet process SLAs / metrics - productivity and quality targets within the established timelines
  • Ensure process guidelines are followed and met as documented.
  • Stay updated with the process knowledge / changes - refer to knowledge updates/ repositories to effectively process transactions
  • Adhere to security practices set by organization
  • Project Control, Management and Review / Program delivery:
  • Receive tickets/work on issues related to respective process
  • Raise/update CRM tool under required categories for issues identified and escalate to the SME / TL
  • Customer Relationship Management:
  • Provide information, troubleshoot bugs and/or issues, update required applications & tools and keep SME and TL informed of new issues
  • People/Team:
  • Contribute to and participate proactively in knowledge sharing sessions
  • Participate and contribute to organizational activities
  • Personal Excellence:
  • Record own attendance and time sheet related data
  • Complete mandatory training for self as identified
  • Align individual goals with team objectives (work cohesively with the team)
  • Education Guidelines (Typical):

     

    • BA/BS degree or equivalent experience
    Fluency in French and English (written and spoken)

     

    For more information please contact Candice.theron@manpower.ie or call 01 645 5240.

     

     

Company

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services

Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S. they are consistently listed among the most admired companies in the world.

Tech Sector

Find Us
Location
IE

Apply for French Marketing Analyst

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert