Service Administrator
- Employer
- BMW Group Retail Careers
- Location
- York
- Salary
- £20,000 and OTE of £22,000 Plus benefits
- Closing date
- 26 Oct 2021
Job Details
Your role
The general duties of the role include: to ensure Service work undertaken on the vehicle meets brand requirements, submission of all invoiced jobs, calling customers and helping with queries, assisting the accounts department with the service payments, maintaining professional and positive working relationships with all dealership and manufacture managers and colleagues, assisting in the effective administration of the Service Department, update estimated cost of repairs by following the vehicle health check process, prepare all jobs for invoicing, processing Warranty claims and assist Service advisors with administration duties as and when required.
Your profile
For this role, we are looking for someone who has proven experience in data management, excellent organisation skills and excellent communication and interpersonal skills. You must also be PC literate with a working knowledge of administration procedures. Motor Trade experience would also be beneficial.
Rewards
Your hard work will be rewarded with preferential service rates, colleague purchase scheme, share incentive scheme, pension and access to training courses at the BMW Training Academy.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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