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Temporary Administrator

Employer
Undisclosed Company
Location
Belfast, County Antrim
Salary
£11.99 - £12.50 per hour
Closing date
9 Nov 2021

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An excellent opportunity has arisen for an experienced Administrator to work within a well established organisation.

This role will be temporary, initially for a three month period.

Key responsibilities

  • Providing effective and accurate information to Faculties (including Associate Lecturers) and colleagues within Academic Services on a range of policies and procedures related to tuition delivery.
  • Carrying out essential, time-critical administrative and operational tasks in support of ALs and Faculty staff.
  • Contributing to the production, review and update of procedures and related documents for AL Services activities.
  • Providing support for the recruitment of ALs.
  • Processing AL expense claims and claims arising from other ad-hoc work.
  • Supporting TSA to ensure that students are allocated to an appropriate tutor using the NTS system.
  • Checking, uploading and monitoring LEM spreadsheets, updating the LEM system as required.
  • Assisting in the development and continuous improvement of tuition delivery and AL Services.
  • Taking responsibility for continually developing skills and knowledge to maintain and improve personal performance and adapt to evolving business practices and procedures.

Other general duties when required - this is not an exhaustive list of responsibilities

Skills and experience

Essential

GCSE Maths and English at Grade C or above, or equivalent NVQ Level 2/SVQ 2 Customer Service or equivalent experience.

  • Relevant experience of working in an office environment.
  • Ability to build rapport and communicate clearly, both in spoken and written English.
  • Ability to use IT systems with confidence and experience using standard Microsoft applications.
  • Ability to undertake high volumes of routine data entry and manipulation tasks.
  • Good organisational skills, including ability to cope with heavy workloads and repetitive tasks and to meet deadlines.
  • A high level of attention to detail and accuracy.
  • Ability to work successfully as part of a team and on own initiative.
  • A positive approach and commitment to excellent customer service.

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