Process Excellence Manager

Employer
Multinational Technology Professional Services Company
Location
Dublin, Dublin City Centre
Salary
EUR65000.00 - EUR72000.00 per annum
Closing date
21 Oct 2021

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Sector
IT
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Job Details

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services.

 



Responsibilities:

  • Drive continuous improvement through training, coordination and implementation of principles of Lean/ Six Sigma in day-to-day operations
  • Lead hands-on application of Lean tools to eliminate waste and execute high-impact process improvement projects in addition to mentoring and facilitation of Green Belt projects
  • Analyse current situation (As-is), identify improvement opportunities and recommend & implement measures (To-be) to re-engineer processes
  • Act as a Change Agent and work closely with Operation, Transition, Training, and Clients to optimise Quality, Efficiency, Cost and Customer Value in multiple client engagements
  • Communicate and collaborate with internal stakeholders and customers (both at onsite and off-shore) to understand their pain areas--working to apply their insights to challenge and modify current approaches/ ways of doing things
  • Work closely with Operation teams to obtain input of diverse views, facilitate generation of ideas, analyse operational risks (FMEA), extend support in managing client escalations (RCA/ CAPA) and work across traditional functional boundaries to mitigate risks and establish common goals to deliver value to the business
  • Design and implement KPI measures, measurement systems and visual tracking controls/ dashboards to manage process performance for sustainability and continuous improvement
  • Identify Automation's opportunities and lead the end to end process transformation


Requirements:

  • Candidate should be BB Certified and currently handle Process Excellence or similar Role for any domain.
  • Technical / Coding knowledge is an added advantage
  • Understanding of Digital Marketing and cloud is a plus

 

For more information on this role or potential other opportunities, contact Gary Morrison on 016455221 or gary.morrison@manpower.ie.

 

Company

Our client is a member of the NASDAQ-100, the Forbes Global 2000, Fortune 500 and is ranked among the fastest growing companies in the world. They are a product led digital corporation that provides digital products, digital IT services, including technology, consulting, and operations services

Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S. they are consistently listed among the most admired companies in the world.

Tech Sector

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Location
IE

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