999 Call Handlers

Employer
Undisclosed Company
Location
West Yorkshire, Wakefield
Salary
£9.49 - £17.37 per hour
Closing date
11 Nov 2021

View more

Sector
Public Sector
You need to sign in or create an account to save a job.

Manpower has some exciting new opportunities working as a 999 Call Handler based in Wakefield.

We are looking for candidates who are looking for a new challenge, to join our clients growing Emergency Call Handlers team. Temp to Perm opportunities available.

The right candidate will have excellent attention to detail, accuracy, remain calm under pressure, good customer service, be computer literate and be flexible with hours as some hours may be unsociable.

Current working hours Monday - Friday 10.00am - 6.00pm

Please note, an enhanced DBS check, and NHS compliance check will take place if you are successful.

OVERALL PURPOSE/ROLE SUMMARY:

To receive and prioritise emergency 999 calls, liaising with GP Practises and organising transport / ambulances for patients, triaging patients, other emergency services, hospitals, General Practitioners, and other healthcare professionals and to assist with all other duties required to provide the best possible standard of care to all patients and other health care professionals.

Duties include:

  • To efficiently prioritise calls using a computer aided triage and dispatch system
  • Dispatching procedures to facilitate the appropriate and timely dispatch of resources
  • To assist the passing of messages to facilitate ambulance response to the procedural standard set.
  • To operate telephony equipment specific to role, radio and other communications equipment as required
  • To undertake designated duties in relation to major emergencies, or other incidents

KEY WORKING RELATIONSHIPS (INTERNAL/EXTERNAL):

  • Public
  • Emergency Services
  • Hospitals
  • GPs & Healthcare Professionals
  • Trust employees

Pay rates

Weekdays - £9.49

Nights (after 8pm) and Saturdays - £13.38

Sunday - Public Holidays - £17.37

Training provided

Onsite Parking

Temporary On-going Role

Weekly pay

PAYE

28 Days holiday per year

Auto Enrolment Pension Scheme

Apply for 999 Call Handlers

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert