Resource Operations Centre Scheduler

We are looking for problem-solvers for an exciting new opportunity within the ambulance service.

As a scheduler within our Resource Operations Centre (ROC), successful candidates will play a vital role in scheduling operational ambulance shifts across the South West of England. You will be responsible for scheduling our emergency crews, managing absences, planning training, and student placements as well as much more.

You'll have a positive impact on patient care and be supporting our frontline crews, 999 Hub colleagues, and student paramedics.

You'll join the team at Band 3, with a clear development and progression pathway to Band 4, based on your competency, attitude, and ability.

We have fixed-term roles currently available for full-time working.

What you will be doing;

• Scheduling
• Absence Co-ordination
• System Maintenance and Development
• Personal Development

Who we are looking for;

• 4 GCSE's (or equivalent) Grade C or above

• Evidence of competency in IT or Data entry - such as NVQ in Business Admin, CLAIT, C&G ECDL or equivalent experience

• Office and Team working experience

• Experience with Microsoft IT package

• Excellent communication skills both written and verbal with ability to communicate appropriately and with tact and compassion, able to negotiate and deliver contentious information or decisions

• Excellent organisational skills and ability to self-motivate, work autonomously and remain focused despite interruption

• Excellent team working skills

• Excellent accuracy and data input

• Aptitude for puzzles and problem solving

• Excellent relationship building, able to build and maintain professional and appropriate working relationships

The role is based at Bristol ROC St James Court - Building A, Great Park Road, Bradley Stoke, Bristol, BS32 4QJ

If you enjoy puzzles, like to be busy, and are passionate about the NHS and excellent patient care then we want to hear from you!

Either apply below or Email