Reception and Administration Assistant

Italian Institute of Culture Dublin - Reception and Admin

General job description:

Support of the organisation and management of the language and culture courses, reception and administrative support, library assistance, library inventory checking and updating, support in the organisation and management of cultural events

Tasks and responsibilities:

Reception of public and students during language courses and cultural eventsManaging communication - both written and verbal - and provide information as required in a courteous and professional manner, by email, by phone and in person:

- Checking, filtering and replying to all inbound emails on a timely manner

- Answering phone calls and welcoming of walk-in public

- Assisting Director and Admin Office with ad-hoc duties

Managing book loans and reminders for overdue items; library inventory checking and updatingAdministrative and logistic support in the organisation and management of cultural eventsPreparing flyers and brochures for cultural events and language coursesUpdating website and pages on social networks

ESSENTIAL SKILLS:

Very good knowledge of English and Italian (Proficiency in at least one of the two languages, preferably native speaker)Good knowledge of Outlook and the Office package

DESIRABLE SKILLS:

Experience with video-conferences tools and streaming platformsExperience with graphic design tools (i.e. Adobe InDesign)Experience managing Salesforce or similar CRM