Patient Coordinator

Patient Coordinator

Our valued client is recruiting 2 Patient Coordinator!

✔️ Monday - Friday

✔️ 40 hours per week (Full-time)

✔️ Temporary, but opportunity to go permanent if performance permits

✔️ £8.93 per hour plus benefits (weekly pay, holiday pay and NEST pension)

The role:

The Patient Coordinator is part of the non-clinical team team but must be capable and confident to act as the only administrative point of contact in the building at particular times.

The Patient Coordinator will:

• Be the first point of contact for most patients with the practice and will project a positive and friendly image to patients, visitors and stakeholders
• Receive, assist and direct patients in accessing the appropriate service or health care professional in a courteous, efficient and effective way
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated health care agencies

Main Duties:

• Receive and make phone calls from patients

• Arranging transport for patients where there is a clinical need or request from the GP

• Be aware of what is going on in the patient waiting area and be alert to problems

• Complaint handling

• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions

• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

The Patient Coordinator must:

• Demonstrate flexibility to their working day

• Have a good education with high level of numeracy and literacy skills

• Have a typing qualification or experience

• Have knowledge of basic reception / office workings and clerical workings

If you think you have the relevant experience and skills, then apply today with an up to date CV!