Customer Service Advisor
- Employer
- AkzoNobel
- Location
- Tilbury, Essex
- Salary
- Up to £10.18 per hour
- Closing date
- 15 Dec 2021
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
Job Details
Customer Service Advisor
Duration: 6 - 12 months
Salary : £10.18 per hour
Address: Cromadex, Tilbury, RM18 7HZ
We have an immediate temporary position working as a Customer Service Advisor for our client who has a passion for paint. They operate in over 80 countries and employ around 35,000 talented people who are passionate about delivering the high performance products and services our customers expect.
What you will need to do:
- Responsibility for order processing, shipping, invoicing, statements, returns / collections, claims and credits.
- Credit control - ensuring customers orders are processed within credit terms and dealing with invoice queries to ensure they are resolved quickly.
- Contacting customers and sales managers regarding pending and overdue accounts to ensure credit terms are managed effectively
- Ensuring you have regular contact with identified customers and get a understanding of their needs and where improvements to customer service can be made.
- Developing your technical understanding of the product range in order to understand customer needs and provide guidance to strengthen the service offered.
- General office administration as required.
What we need for you:
- Customer service experience with a strong customer focus
- Knowledge of industrial liquid and or powder coating technologies - beneficial
- Experience in SAP - beneficial
- High level of accuracy
Company
This is your chance to join AkzoNobel - a leading global paints and coatings company and a major producer of specialty chemicals.
Home to well-known brands such as Dulux, Sikkens, International, Interpon and Eka; AkzoNobel supplies industries and consumers worldwide with innovative products and sustainable technologies that are designed to meet the growing demands of our fast-changing planet.
Headquartered in Amsterdam, over 47,000 people work for AkzoNobel across 80 countries worldwide – and this is your chance to join them. Take a look at the roles we're currently recruiting for on their behalf below.
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