Head of CRM

Employer
Experis Ireland
Location
Dublin
Salary
EUR12000 - EUR125000 per annum
Closing date
17 Dec 2021

View more

Sector
IT
Salary Range
Permanent, EUR, €25,000 - €29,999, €30,000 - €39,999, €40,000 - €49,999, €50,000 - €59,999, €60,000+
Job Type
Permanent
Hours
Full-time
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Job Details

Head of CRM

Excellent opportunity with one of leading technology and digital transformation company based in Dublin.

Responsibilities:

  • Creates and executes on a vision for providing global world-class Sales Force Automation and Effectiveness.
  • Develop long term systems roadmap and IT strategy for
    • Customer Relationship Management
    • Configure, Price, Quote management
    • Mobile Solutions
    • E-commerce capabilities - Distributors & Dealers
    • Backend systems (ERP,PLM) integration
  • Monitor, analyse and address system usage, adoption, and master data management.
  • Define, Scope, Plan, and resource projects in a structured manner
  • Maintains current knowledge of best practices and emerging developments in sales force management systems. Conducts analysis of program effectiveness and uses the findings to enhance and to optimize.
  • Engaging with key stakeholders within and outside the organization, working across content teams, design teams and IT to build user-centric experiences that meet company objectives and maintains the integrity of all application platforms.

Qualifications/Skills:

  • 15+ years of operational IT experience with a significant focus on CRM and/or CPQ tool sets.
  • Strong commercial acumen and sales & marketing knowledge.
  • Ability to manage different projects in a fast-paced environment
  • Bachelor's degree in Computer Science or equivalent
  • Solid strategic planning, organizational, and project management skills with the ability to multi-task and assimilate new information quickly.
  • Ability to build rapport across company while quickly and confidently gaining respect of others, including strong interpersonal skills, good listening, and coaching skills.
  • Must excel in an entrepreneurial environment.
  • A collaborative, yet, competitive and resilient attitude with a strong work ethic is desired.
  • Well-honed negotiation skills and strong business acumen required.

The candidate must have a valid visa to apply for this role in Ireland.

Company

At Experis (part of ManpowerGroup) global, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals across the IT, Science and Engineering sectors every day. Few companies can match our scope, our history of success, or our reputation as the global leader in professional talent and workforce solutions – and that’s why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart.

 

We’re a different kind of talent company. We precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organisations and people we serve. From interim and permanent recruitment, to managed services and consulting; we deliver high-impact solutions that enable our clients to achieve more than they ever thought possible.

Back in 1987, we were founded as Elan and Nicholas Andrews. Over the years our company evolved into Jefferson Wells and Manpower Professional too. Today, we’re Experis: Ireland’s leading IT resourcing specialist, and the professional resourcing arm of the world’s workforce expert, ManpowerGroup

Find Us
Location
IE

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