Customer Service Advisor - Full or Part Time

Employer
Capgemini
Location
Pontypridd, Rhondda Cynon Taff
Salary
Up to £10.00 per hour
Closing date
21 Dec 2021

View more

Sector
Customer Service and Call Centre
Salary Range
Temporary, £7.01 - £14, GBP
Job Type
Temporary
Hours
Full-time
You need to sign in or create an account to save a job.

Job Details

Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, based at our client site in Treforest. Rate of pay is £10.00 per hour. Hours are Monday to Friday business hours any part time hours considered. 28 days holiday increasing to 33 after 12 weeks.

As a Customer Service Advisor, you will be the first point of contact for customers.

What you'll do

  • Respond to incoming requests, via virtual agent
  • Logging of all requests in the appropriate call logging software
  • Assign calls to relevant support teams
  • Action Back Office requests as and when required
  • Advise customers and support teams of known problems/workarounds
  • Ensure customers are kept updated with the progress of their request
  • Contribute to overall achievements by maintaining agreed personal targets

A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role.

What you'll bring

  • The ability to communicate effectively, both verbally and in writing
  • Passion about customer service
  • Willingness to learn
  • The ability to work both independently and in a team environment
  • Good analytic skills
  • Ability to work under pressure

If you feel that you fit the above criteria, then apply today!

Company

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations.

Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Find Us
Location
GB

Apply for Customer Service Advisor - Full or Part Time

Fields marked with an asterisk (*) are required

Your file must be a .doc, .pdf, .docx, or .rtf. No larger than 1MB
Selected file:

Add a cover message

Your communication preferences
I would like to receive communications. required
I would like you to share my personal data with other Companies within the ManpowerGroup. required

When you apply for a job we will send your application to the named employer, who may contact you. By applying for a job listed on manpower.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please contact us. All emails will contain a link in the footer to enable you to unsubscribe at any time.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert