Service Advisor

Employer
Undisclosed Company
Location
Greater Manchester, Swinton
Salary
£23000 - £24000 per annum
Closing date
22 Dec 2021

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Sector
Customer Service and Call Centre
Salary Range
Permanent, £20,000 - £24,999, GBP
Job Type
Permanent
Hours
Full-time
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  • Manage and respond to customer queries regarding breakdowns, ensuring that queries are dealt with efficiently.
  • Complete all relevant administration relating to customer queries and vehicle maintenance
  • Manage daily maintenance of vehicle fleet
  • Assist customers to resolve any queries they may have, providing excellent customer service at all times.
  • Monitor costs agreed with suppliers to ensure that these are adhered to at all times Monitor maintenance budgets to ensure that these are adhered to at all times
  • Monitor workload of inhouse and mobile mechanics.
  • Update fleet maintenance records on a daily basis
  • Monitor vehicle MOT and Services and Inspection schedules to ensure compliance
  • Work closely with other departments to ensure all processes are followed
  • Monitor and manage V.O.R (vehicle off road) reports
  • Other duties as and when required

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