Training Administrator

Employer
Cadent
Location
Hinckley, Leicestershire
Salary
Up to £20067 per annum
Closing date
23 Dec 2021

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Job Details

An exciting opportunity has arisen to join a leading utilities company as a Training Administrator, working from home until Covid restrictions are lifted, so must be in the Coventry (CV7 8PE) or Leicester (LE10 0NA) area. This a full-time temporary contract for 6 months paying in the region of £20,067 per annum, £10.42 per hour. Start date as soon as possible!

Job Purpose

To deliver a customer focused coordination & administration service to Company that, in turn, supports the achievement of wider business objectives. On a day-to-day basis the administrator will support the delivery of departmental activities, within designated timescales, including; administration of Mandatory Technical Training, Apprenticeship Schemes, Graduate Development Programmes plus other Adult Training Programmes and updating of all training records. This role also provides a central coordination service for all ad-hoc training requests received from all lines of company (internal) business.

Key Accountabilities:

Operational Responsibilities: Contribute to the provision of an excellent service to company with an emphasis on quality customer service. Liaise with relevant internal/external stakeholders regarding the scheduling of Training for company staff. Collate & utilise statistical and management information through the use of existing computing facilities to assist in the planning and forecasting to support Learning & Development objectives. Identification and co-ordination of training needs to assist in the design and delivery process. Resolve enquiries from both internal and external parties, providing a written, face to face or telephone response as appropriate. Utilise existing systems and equipment, process documents and maintain accurate records. Provide admin support and assistance in an efficient & effective manner in line with HR business objectives. Update systems with a focus on excellent data quality. Provide support to colleagues in times of peak workload, sickness or holiday.

Quality Control: Monitor six pack compliance with support of the service delivery specialist process and process coordinator. Ensure compliance with the course co-ordination process. Promote safety, health and security within own and the wider team whilst ensuring the environmental impacts of activities are minimised wherever possible.

Communication: Communicate with lines of business in relation to specific course requests and to make necessary arrangements. First line of communication with suppliers for course organisation.

Continuous Improvement: Suggest improvements and innovations to measures, processes and controls, embracing our philosophy of continuous improvement. Actively demonstrate and promote the company values.

Health and Safety: Promoting a positive safety culture through visible proactive, consistent and influential behaviours. Keep the company safe by co-operating with others to ensure a co-ordinated approach to promote a clear understanding of each party's duties, roles and responsibilities for Safety and Wellbeing. Report all incident, near misses, hazards, taking action as necessary to control hazard as appropriate

Experience & Skills:

  • Competent in the use of desktop packages such as Outlook, Excel, Word and Access with a high standard of keyboard and numeric skills
  • Ability to collate, manipulate and analyse data to support decision making
  • Knowledge of relevant technical systems, e.g. MySAP Training & Events and Learning Link
  • Able to communicate effectively with internal and external stakeholders
  • Experience of complex (technical) event management, scheduling and record keeping
  • Proven ability to work accurately whilst still meeting deadlines
  • Competent in providing guidance and instruction to others as required
  • Able to work in a fast moving, changing environment

Company

Cadent Header

We are Cadent

Proud to be the nation’s largest owner and operator of gas distribution networks, our 6,000 colleagues, working across four gas networks, keep the energy flowing to around 11 million homes and businesses. That’s half of the UK, we keep safe and warm. 24/7. 365 days a year. And have done for the past 200 years.
 
And now, we’re looking forward to an exciting future. A future in which we'll exceed targets and produce award-winning innovations across robotics, safety, and bio-gas. One that we’ll play a big part in shaping as we continue to provide emergency response and repair services, conduct asset replacement work and move to the frontier of our industry. A future where we'll keep the nation cooking on gas.
 
Join us and experience a rewarding career with real purpose and realistic progression that will make you feel genuinely proud about what you do.

How we work

The national gas distribution network isn't just a commercial resource, it’s a national asset that we safeguard for future generations. And, as we own four of the eight regional gas distribution networks in the UK, our duty is to look after and maintain them, keeping the energy constantly flowing through 130,000km of pipeline to around 11 million customers every single day.

These are big numbers. And this is a huge responsibility. Added to which, we also manage the national gas emergency number. So, every single person at Cadent should feel really proud of the fact that they’re helping to smoothly and safely power everyday life in Britain.

They should feel proud to play their part in sourcing secure, affordable and sustainable gas for the future too, as we look ahead to RIIO-2. We’re improving our service to our customers by delivering the right solutions at the right cost, and working to achieve frontier performance by developing a high-performing culture across the business. Yes, targets will be stretching. But, we’re confident that a good plan well-executed will get us to where we need to be.

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