Service Advisor
- Employer
- Undisclosed Company
- Location
- Swinton, Greater Manchester
- Salary
- £23000 - £24000 per annum
- Closing date
- 27 Dec 2021
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Permanent
- Hours
- Full-time
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- Manage and respond to customer queries regarding breakdowns, ensuring that queries are dealt with efficiently.
- Complete all relevant administration relating to customer queries and vehicle maintenance
- Manage daily maintenance of vehicle fleet
- Assist customers to resolve any queries they may have, providing excellent customer service at all times.
- Monitor costs agreed with suppliers to ensure that these are adhered to at all times Monitor maintenance budgets to ensure that these are adhered to at all times
- Monitor workload of inhouse and mobile mechanics.
- Update fleet maintenance records on a daily basis
- Monitor vehicle MOT and Services and Inspection schedules to ensure compliance
- Work closely with other departments to ensure all processes are followed
- Monitor and manage V.O.R (vehicle off road) reports
- Other duties as and when required
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