Skip to main content

This job has expired

Service Advisor

Employer
BMW Group Retail Careers
Location
Leeds
Salary
Competitive Salary with Excellent Benefits
Closing date
18 Dec 2021

View more

Sector
Retail
Job Type
Permanent
Hours
Full-time

Job Details

Stratstone Leeds is looking for a Service Advisor.

Your role

As a Service Advisor, you'll take care of our customers' service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us.

What the role of a Service Advisor involves:
  • Provide estimates for work, and book in service and repair work for our customers' vehicles
  • Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
  • Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell

Your profile
  • Background in customer service and an interest in the automotive industry, whether above or below the bonnet
  • Flawless organisation skills, and confidence with using computer systems
  • Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment
  • Dedication to providing an incredible service, with a passion for making our customers happy!

Rewards

Your hard work will be rewarded with a company benefits package, and access to training courses at the BMW Training Academy.

Company

When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.

We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.

If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.

Why you should join BMW Retail?

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert