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Cash Centre Supervisor

Employer
Undisclosed Company
Location
Coventry, West Midlands
Salary
Up to £13.00 per hour
Closing date
17 Jan 2022

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Sector
Driving and Logistics
Job Type
Temporary
Hours
Full-time

Manpower are currently recruiting for a Cash Centre Supervisor for a prestigious client based in Coventry. Reporting to the Cash Centre Manager, this role is responsible to manage the work flow of Cash Processors. The successful candidate is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which facilities management plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

You will join a team of specialist Cash Processors and be responsible for supervising cashiers in the department and to manage the workflow within the department in line with expected productivity, timelines and standard operating procedures.

Cash Processing Supervisors must manage staff to maintain the highest level of customer care and productivity, communicate effectively with internal suppliers and customers to ensure cash is supplied & taken in a controlled and efficient manner, ensure that all relative legislative and company procedures and standards are adhered to. You will also

  • Undertake training of Cashiers where necessary and identify any training requirements to line manager
  • Substitute for the Section Manager when required
  • Monitor, publish and communicate processing rates on an hourly basis if required.
  • Verify and authorise discrepancies, claims paperwork, unclaimable losses and supporting documentation and investigate potential causes
  • Proactively provide input to productivity gains and waste elimination opportunities
  • Produce documentation to support effective handover between shifts
  • Investigate and report on equipment faults to assure timely rectification action

Suitable candidates will be confident when communicating with customers and colleagues in both written and spoken English, to ensure the smooth running of the area. An appropriate level of numeracy is also very important and you will be able to adapt following specific procedures and instructions and be able to work to tight deadlines. You will ideally have;

  • Previous experience working in a cashier / cash handling role or production environment and a working knowledge of cash processes and equipment would be extremely beneficial but is not essential. As would supervisory experience or demonstrate leadership qualities and using IT and computer systems.
  • You will need the ability to motivate and influence others, you will also need to be competent in training others.
  • You must be continuously focused on providing top notch service to customers by being efficient, flexible and at all times security conscious.
  • You'll need to have good organisational skills and the ability to work to deadlines with good attention to detail.

We also have some specific security criteria that you will need to meet:

  • You must be able to pass a criminal record check as well as a personal credit and ID check.
  • You must also have a 5-year employment/unemployment/educational history that we can check and verify.
  • You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure, confined and highly regulated environment.

This is a temp to perm position with immediate start paying £13 per hour working Monday - Friday 6am - 2.30pm

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