BMW Genius
- Employer
- BMW Group Retail Careers
- Location
- Southport
- Salary
- Highly Competitive
- Closing date
- 22 Jan 2022
Job Details
Your role
Reporting to the BMW New Car Sales Manager, the main objectives of the post are to:
- Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW products.
- Promote the technical unique selling points of BMW products and the associated customer benefits.
- Offer exceptional customer service through informative, non-pressured customer discussion.
- Welcoming/Hosting customers in the centre and ensuring every aspect of an exceptional customer experience is provided.
Your profile
Essential criteria for the position includes:
- Proven excellent customer service skills and likes to work with people.
- An outstanding attitude and passion for customer service
- Passion for BMW products and technology.
- Strong interpersonal and presentation skills.
- Ability to work autonomously.
- An enthusiastic, dynamic and team orientated personality
- Excellent communication skills
- Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
- Strong organisational and prioritisation skills.
- Is a team player. Offers help and support to others.
- Thorough knowledge of computer applications (MS Office).
Rewards
Your hard work will be rewarded with a pension scheme, access to use of BMW products, 22 days holiday (rising to 25 after 5 years' service), your birthday off and access to training courses at the BMW Training Academy.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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